HAPPY FALL! 20% OFF 2 OR MORE FALL PIECES - Sept 21-27 (12AM-12AM EST)
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Frequently Asked Questions

 

Is Your Pottery Food-Safe?

Yes, we work with lead free glazes.  We want you to enjoy the art in every piece, but our pottery is meant to be functional as well!

 

Can your pottery be used in the microwave or the oven?

Although our work is meant to be used for serving both hot or cold food, it is not oven-ware.  We occasionally warm up coffee in our mugs using the microwave but that is all we do.  The bottom line regarding care for your special pieces is to just avoid abrupt changes in temperatures to protect your piece.

 

How long does it take for me to receive my piece once I’ve placed a special order?

Most special orders take 2-4 weeks to be painted and fired.  However, it truly depends on the type of piece, difficulty of design, and the time of year.  Feel free to ask for a time estimate on your particular piece and we’ll be glad to give you an approximate time frame.

 

Can I sign up for your mailing list?

YES!  We love to have customers sign up for our monthly e-mail newsletter.  We send out lots of information regarding new pieces we’ve created, events at the studio, and upcoming shows.  We create special coupons just for our e-mail customers as well.

Your privacy is important to us!  We will never sell, share or rent your email address to anyone.

 

Do you have gift certificates?

Yes we do!  They can be ordered in the studio, over the phone, and online.  They can be purchased in any denomination and sent anywhere you wish.

 

Do you sell the stands and plate racks you display your work on?

We sell 2 sizes of stands and we can send you the appropriate one for your pieces.  The price ranges from $14-$16.  We also have vertical and horizontal plate racks for sale which can be purchased in-studio only.

 

Can garden art be outside all winter?

Clay is porous and will absorb moisture.  All garden art should be stored indoors once temperatures approach freezing.  However sunshine has no impact on our pieces.

 

Do you have any type of frequent buyer club?

Yes we do!  When you shop in our studio, we have a frequent buyer card that we punch once for every $25 spent.  After 10 punches, you will receive $25 worth of free pottery!

 

Is all your pottery on your website?

Unfortunately, no.  Because of the very unique nature of our work, it would be impossible for us to photograph and upload every single piece to our website.  However that is what makes stopping into the studio so much fun!

 

What is your studio like?

During the week our studio is a fun place to visit.  We LOVE having people stop by the studio to see us work after they've been through the gallery.  When you come back you can see all sorts of pieces in progress - plates on the wheel, trays on the slab roller, painters painting, pieces small and large being glazed, and finally, pottery fresh from the kiln.  It really is a fun place to spend some time and just watch our masterful artists in action.

 

Do you offer tours of your studio?

Yes, yes, and yes!  We absolutely love showing off our gallery and studio.  If your book club, nursing home, or church group needs a new idea for a fun event, call us.  We happily give free tours of the gallery and studio to see both finished work and work in progress.

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